Privacy Policy

Last updated: 7th February 2026
 

1. Who We Are

Losing The Shore Ltd (“we”, “us”, or “our”) provides 

• a career coaching service for IT industry professionals
• freelance software and data services
• the owner's personal travel blog

For the purposes of UK data protection law, we are the data controller of any personal data collected through this website.

Contact email: info@losingtheshore.co.uk
Website: losingtheshore.co.uk
 

2. Personal data we collect

We may collect and process the following types of personal data:

• Contact information (such as name, email address, telephone number) when you complete an enquiry form or contact us
• Professional information you choose to share, such as employment history, skills, role details, or career goals, in connection with coaching enquiries or services.
• Technical data such as IP address, browser type, device information, and usage data when you visit our website
• Coaching related information shared during coaching sessions (where a coaching relationship exists)

We only collect personal data that is relevant and necessary for the purposes outlined below.
 

3. How we use your data

We use your personal data to:

• Respond to enquiries and communicate with you
• Provide and administer coaching services
• Manage contractual and business relationships
• Improve the website and user experience
• Meet legal, regulatory, or ethical obligations
• We do not use your data for automated decision-making or profiling.
   

4. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have actively chosen to provide information (for example, submitting a contact form)
• Consent – for the use of non-essential cookies and analytics technologies
• Contract – where processing is necessary to provide agreed coaching services
• Legitimate interests – to operate and improve our business and website, provided these interests do not override your rights
• Legal obligation – where required by law
   

5. Confidentiality and coaching data

Information shared during coaching sessions is treated as confidential and handled in accordance with professional coaching standards and the EMCC Code of Ethics.

Confidential information will not be disclosed to third parties except:

• With your explicit consent, or
• Where disclosure is required by law
• Where there is a risk of serious harm to the client or others
   

6. How we store and protect your data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

Personal data is only retained for as long as necessary for the purposes for which it was collected, including legal, contractual, and professional obligations.
 
Data retention periods:

• Any enquiries data: 12 months
• Client/coaching records: 7 years after the last session
• Accounting records: 6 years
   

7. Sharing your data

We do not sell or rent your personal data.

We may share limited personal data with trusted third parties who support our business operations (such as website hosting or email services), only where necessary and subject to appropriate safeguards.

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.
 

8. Cookies and analytics

This website may use cookies or similar technologies to understand how visitors use the site and to improve functionality.

Where required, we will seek your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings. Further details may be provided in a separate Cookies Policy if applicable.
 

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details below.
 

10. Third-party links

This website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites.
 

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
 

12. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
info@losingtheshore.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO), the UK data protection authority.

Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113